Terms of Use
Effective 25 October 2026. Version 1.0.
1. About these terms
These terms apply when you use IRL Social Connect (“IRLSC”, “we”, “us”), including the website, app, memberships, courses and events. IRLSC is operated by In Real Life Social Connect Pty Ltd (ACN 685 034 315) as trustee for the KCB Trust, trading as IRL Social Connect, ABN 60 419 887 301, Darwin City NT 0820. Contact: hello@inreallifesocialconnect.com.
By creating an account, you agree to these terms, the Privacy Policy, the Ticket and Refund Policy and the Community Guidelines.
2. Who can use IRLSC
You must:
be 18 or older
be legally able to enter into an agreement
be honest about who you are and, for Singles events and Dating, your relationship status
not have been banned from IRLSC before
IRLSC is currently available in the Darwin region. Events may have their own suggested age range.
3. Your account
3.1 You must give accurate details and keep them up to date. You may have one account only.
3.2 You must confirm your email before sending connection requests, buying tickets, uploading videos or setting up as a host.
3.3 Keep your sign-in details secure. You are responsible for activity on your account.
4. What we offer, and what we can’t promise
IRLSC offers video introductions, connection requests and messaging, events, and self-paced dating courses. We work hard to help members meet good people, but we cannot guarantee matches, dates, relationships or any personal outcome.
5. Membership
5.1 Viewing introductions, receiving and accepting connection requests, and messaging accepted connections are free. Membership adds unlimited connection requests and the full Date Ready course library.
5.2 Membership costs $29.95 a month. When the founding offer is available, new members pay $14.95 a month for their first 3 months, then $29.95 a month. Prices are in Australian dollars. IRLSC is not registered for GST, so no GST is charged.
5.3 Membership renews monthly and is charged to your payment method until you cancel. You can cancel at any time in the billing portal. Your access continues until the end of the period you have paid for.
5.4 There are no refunds for part-months or change of mind. This does not affect your rights under the Australian Consumer Law.
5.5 We will give you at least 30 days’ notice by email before a price change applies to your membership. You can cancel before it takes effect.
5.6 Each event ticket includes 30 days of complimentary membership. It does not create a subscription or recurring charge, and it ends unless you subscribe.
6. Event tickets
6.1 The Ticket and Refund Policy applies to every booking.
6.2 For host events, the host is the organiser and supplier of the event, and IRLSC acts as booking agent and collects payment on the host’s behalf. For IRLSC-run events, IRLSC is the organiser and supplier. Every event page and checkout shows who the seller is.
6.3 You must follow the host’s and venue’s reasonable directions, including on responsible service of alcohol.
7. Your videos and content
7.1 You own the videos, photos and text you add. You give IRLSC a non-exclusive, royalty-free licence to store, review and show them to other members according to your visibility settings, and to use them to operate IRLSC. The licence ends when you delete the content or your account, except for backups and safety records kept under the Privacy Policy.
7.2 We will never use your video in advertising or show it publicly outside IRLSC without your separate consent.
7.3 Videos must be really you, recorded by you and not created or altered using AI. All videos are reviewed before other members can see them.
7.4 Content must not include nudity or sexual content, harassment, hate or discrimination, false or misleading information, other people’s private details, or advertising.
8. How to behave
You must:
treat other members, hosts, venue staff and the IRLSC team with courtesy and respect
keep other members’ personal information, messages and videos private
never record, screenshot or share another member’s video or messages without their consent
take no for an answer
not use IRLSC to sell, recruit, solicit money or promote other services
not create fake accounts or misrepresent who you are
The Community Guidelines set out more detail.
9. Safety
9.1 We review videos, check reports and act on breaches. However, we do not conduct criminal background checks, and we do not verify members’ identity beyond email and, where available, phone. A member’s profile and video are their own statements.
9.2 Meet in public, tell a friend where you’re going, and take your time. In an emergency, call 000.
9.3 Members are responsible for their own conduct. IRLSC is not responsible for what another member says or does, except to the extent caused by our own negligence or breach of these terms.
10. Courses
Video Ready and Date Ready are general education about dating and confidence. They are not counselling, therapy, or medical, psychological or legal advice. If you need support, see the Support page for services such as Lifeline (13 11 14) and 1800RESPECT (1800 737 732).
11. Suspension and removal
11.1 We may remove content, issue a warning, suspend or close your account if:
you breach these terms or the Community Guidelines
there is a credible safety risk
we reasonably suspect fraud, a fake account or misuse
the law requires it
11.2 We will act in proportion to the issue. Where it is safe and lawful, we will tell you the reason. You can ask for a review by emailing hello@inreallifesocialconnect.com, even if you can’t sign in. We aim to respond within 10 business days.
11.3 If your account is closed, any future event tickets are refunded under the Ticket and Refund Policy, and your membership will not renew. If we close your account because of your serious or repeated breach, we will not refund the rest of your current paid membership period, unless the law requires it. If we close your account for any other reason, we will refund the unused part of that period.
12. Our responsibility to you
12.1 Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes those rights.
12.2 Subject to clause 12.1 and to the extent the law allows, we are not liable for indirect or consequential loss, or for loss caused by events outside our reasonable control, such as internet outages or failures of third-party services.
13. Our content
The IRLSC name, logo, courses, lessons and website content belong to IRLSC. You may use them for your own personal use only. You must not copy, sell or share course content.
14. Changes to these terms
We may update these terms as IRLSC develops. We will email you at least 14 days before any significant change takes effect. If you don’t agree, you can cancel your membership or close your account before the change applies. Each version is dated, and the version you accepted applies to purchases made under it.
15. Complaints and disputes
If something goes wrong, email hello@inreallifesocialconnect.com. We aim to respond within 10 business days and to resolve complaints fairly. You can also contact NT Consumer Affairs or the ACCC.
These terms are governed by the law of the Northern Territory.